In'site property surveys Ltd
Effective Date: 1st May 2025

We are committed to making our website accessible to as many users as possible, regardless of technology or ability. We aim to ensure that this website is usable and inclusive in accordance with current accessibility standards and the principles of equality set out by the Equality Act 2010 and the Royal Institution of Chartered Surveyors (RICS).

Our Commitment

We aim to:

• Provide content that is clear and easy to understand

• Design for compatibility with a wide range of assistive technologies

• Allow users to navigate the site using keyboard-only commands

• Ensure good contrast and legibility for users with visual impairments

• Offer alternative text for images and non-text content

• Minimise the use of jargon and use plain English wherever possible

Technical Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards, wherever practical. This includes:

• Semantic HTML and ARIA roles

• Responsive design for mobile and tablet devices

• Clear headings and consistent page structure

• Skip-to-content links where possible

Known Limitations

While we strive to ensure our website is fully accessible, we are aware of some areas that may not yet meet full accessibility standards:

• Some PDF documents may not be fully accessible to screen readers

• Third-party content (e.g. embedded maps or external tools) may not fully meet our standards

• Older content or pages may still be undergoing review

We are actively working to address these issues and improve the overall accessibility of our website.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any difficulty using the site or would like information in an alternative format (e.g. large print, audio, or braille), please contact us:

[Your Name or Accessibility Contact]
[Your Business Name]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

Enforcement Procedure

If you are not satisfied with our response, you have the right to lodge a complaint with the Equality Advisory and Support Service (EASS):
Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082

Ongoing Improvements

We are continually reviewing and updating our website to improve accessibility. As part of our professional obligations under RICS standards, we aim to provide fair and equal access to all our clients and website users.

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